Environmental Effects of Mining or Business Communication Today

Environmental Effects of Mining

Author: Earle A Ripley

Research funded by the Centre for Resource Studies,Queen's University, Kingston, Ontario, Canada

Booknews

The first half of the book covers topics including exploration and development, extraction processes, metallurgical processing and refining, environmental and ecological analysis, reclamation, regulation, and monitoring. In the second half, chapters are devoted to specific mined commodities, covering the production history, the situation of orebodies, ore extraction and processing, environmental effects, and short- and long-term remediation methods. Annotation c. Book News, Inc., Portland, OR (booknews.com)

Go to: Change Leader or Stat Medical Office Emergency Manual

Business Communication Today

Author: Courtland L Bove

A book that addresses the need for skills-building in today's competitive business environment, Business Communication Today has been completely revised and reworked to provide the most cutting-edge information available on the market. Combining a solid foundation of communication fundamentals with practical advice and insights, readers will be effectively prepared for the challenges they'll face when entering the job market. Thorough coverage and thoughtful integration of business communication technology sets this book apart from the competition. Every essential technology is covered, successfully demonstrating the importance of business etiquette, teamwork, proper short communication (memos, email, instant messaging, etc.), and effective business reports and proposals. An especially useful tool for those entering the job market, this book is also a must-read for corporate trainers, office managers, and others that need to utilize effective communications on a day-to-day basis.

Booknews

For this seventh edition of a text for undergraduates, material has been reorganized to incorporate a three-step process for solving communication problems. Coverage of communication issues in teams has been expanded, and there are new chapters on writing for the Web, communicating through the Internet and other technologies, and enhancing presentations with electronic visual aids. Learning features include boxes on technology applications, ethics, and communication across cultures, documents for students to critique, cases, margin notes, and test questions. The author teaches business communication at Grossmont College. Annotation c. Book News, Inc., Portland, OR (booknews.com)

Table of Contents:

	Preface
Pt. 1	Foundations of Business Communication	1
Ch. 1	Understanding Business Communication	2
Ch. 2	Listening, Working in Teams, and Understanding Nonverbal Communication	34
Ch. 3	Communicating Interculturally	60
Pt. 2	The Writing Process	89
Ch. 4	Planning Audience-Centered Business Messages	90
Ch. 5	Organizing and Composing Audience-Centered Business Messages	122
Ch. 6	Revising Audience-Centered Business Messages	162
Pt. 3	Letters, Memos, E-Mail, and other Brief Messages	197
Ch. 7	Writing Routine, Good-News, and Goodwill Messages	198
Ch. 8	Writing Bad-News Messages	244
Ch. 9	Writing Persuasive Messages	286
Pt. 4	Information and Technology	335
Ch. 10	Communicating Information through the Internet and Other Technologies	336
Ch. 11	Finding, Evaluating, and Processing Information	366
Ch. 12	Communicating Information through Graphs and Other Visuals	398
Pt. 5	Reports and Oral Presentations	437
Ch. 13	Communicating through Reports	438
Ch. 14	Planning, Organizing, and Writing Reports and Proposals	468
Ch. 15	Completing Formal Reports and Proposals	510
Ch. 16	Giving Speeches and Oral Presentations	560
Pt. 6	Employment Messages	587
Ch. 17	Writing Resumes and Application Letters	588
Ch. 18	Interviewing for Employment and Following Up	626
Pt. 7	Special Topics in Business Communication	659
Component Ch. A	Format and Layout of Business Documents	660
Component Ch. B	Documentation of Report Sources	686
App. I	Fundamentals of Grammar and Usage	A-1
App. II	Correction Symbols	A-19
	References	R-1
	Acknowledgments	AC-1
	Organization/Company/Brand Index	I-1
	Subject Index	I-4