Storytelling in Organizations: Why Storytelling Is Transforming 21st Century Organizations and Management
Author: John Seely Brown
Business/ Management
Storytelling in Organizations: Why Storytelling Is Transforming 21st Century Organizations and Management
John Seely Brown, Stephen Denning, Katalina Groh, Laurence Prusak
"… Storytelling in general- and the authors in this book in particular- offer inspiring insights into the art and rewards of telling a story."
— Mats Lederhausen, Managing Director, McDonald's Ventures, McDonald's Corporation
"…This book provides wonderful tools to spark and leverage storytelling functionally and organizationally to create collaborative work environments and authentic visions of what's possible."
— Dr. Jamesina A. Fitzgerald, VP Global Oral Care, Manager & Scientist, Procter & Gamble
"The authors weave a fascinating tale… I would highly recommend this to anyone dealing with the issue of organizational change."
— Bruno Laporte, Manager, Knowledge and Learning, World Bank
"Storytelling in Organizations is brain food for managers who want to ascend to leadership positions…the authors make a compelling case for becoming a more relevant, powerful, and memorable communicator."
— Jim Hatherley, author of Daring To Be Different, A Manager's Ascent to Leadership
"…Storytelling in Organizations is a must read for those looking for more effective approaches to knowledge sharing and transfer, large-scale change, employee socialization and leadership."
— Rob Cross, Assistant Professor of Management, University of Virginia, and Author of The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations
Storytelling in Organizations lays out for the first timewhy narrative and storytelling should be part of the mainstream of organizational and management thinking. This case has not been made before. The engagingly personal and idiosyncratic tone of the book comes from a set of presentations made at a Smithsonian symposium on storytelling in April 2001. Reading it is as stimulating as spending an evening chatting with one of the authors. The prose is probing, playful, provocative, insightful and sometime profound. It combines the liveliness and freshness of spoken English with the legibility of a reader-friendly text. Interviews with all the authors done in 2004 add a new dimension to the material, allowing the authors to reflect on their ideas and clarify points or highlight ideas that may have changed or deepened over time.
John Seely Brown, formerly Director of Xerox PARC, is an independent consultant. He was recently awarded the Industrial Research Institute Medal for outstanding accomplishments in technological innovation and is the co-author of the highly acclaimed book, The Social Life of Information.
Stephen Denning, formerly Program Director for Knowledge Management at the World Bank, is an independent management consultant, and the author of The Springboard and Squirrel Inc.
Katalina Groh is a writer, producer, and director of independent films and documentaries.
Laurence Prusak, formerly with IBM Global Services, is an independent consultant. He is author of Knowledge in Organizations.
New interesting textbook: American Gospel or Black Mass
Staff Recruitment, Retention, and Training Strategies for Community Human Services Organizations
Author: Sheryl A Larson
Recruitment, retention, and training are three of the most challenging issues facing community human services organizations. This guidebook, ideal for supervisors, managers, and administrators, shows how to address these challenges and staff organizations with dedicated, motivated direct support professionals. Each chapter of this handbook focuses on a critical workforce issue and lists specific competencies every manager or supervisor should develop to address that issue.
Table of Contents:
| Foreword | ||
| 1 | Recruitment, retention, and training challenges in community human services : a review of the literature | 1 |
| 2 | Recruiting direct support professionals | 21 |
| 3 | What is this job all about? : using realistic job previews in the hiring process | 47 |
| 4 | Selection strategies | 75 |
| 5 | Orientation, socialization, networking, and professionalization | 105 |
| 6 | Linking training and performance through competency-based training | 125 |
| 7 | Out of the classroom and on to employee training programs that work | 153 |
| 8 | Fostering commitment and skill through mentoring programs | 177 |
| 9 | Staff motivation and recognition | 197 |
| 10 | From grumbling to getting along : creating and using teams to enhance retention | 215 |
| 11 | Supporting and training supervisors | 239 |
| 12 | Creating organizational change initiatives | 271 |
| 13 | Assessing and evaluating workforce challenges | 287 |
| 14 | Selecting and implementing strategies for change | 321 |
| 15 | Strategies for policy change | 343 |
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