Total Quality Management for Home Care or Handbook of Vocational Psychology Third Edition

Total Quality Management for Home Care

Author: Elaine R Davis

The first quality management handbook developed specifically for the home health care industry, this book provides a comprehensive program with step—by—step guidelines, ready—to—use models, charts, sample forms, questionnaires, surveys, letters, and reports everything needed to design, implement, and maintain an effective program. It includes vital information regarding OSHA and Joint Commission requirements and international standards, as well as auditing and statistical data collection and evaluation techniques. This book provides the framework for transforming a home care company into a customer driven organization. Tools and techniques are provided to establish unparalleled service excellence throughout the delivery of care and subsequent business transactions.

Interesting textbook: Taste or Big Book of Diabetic Desserts

Handbook of Vocational Psychology Third Edition

Author: W Walsh

Since keeping up with new developments in vocational psychology is important to both psychological practitioners and researchers, this volume is devoted to presenting and evaluating important advances in the field. More specifically, this handbook:

• makes readers aware of the theoretical, research and applied aspects of the field;
• familiarizes them with a variety of techniques, procedures, and theories available for vocational assessment;
• and realistically assesses the significance of vocational psychology for professional functioning and for societal development.

Audience:
Researchers and students in applied psychology including industrial/organizational, consumer, health, environmental, and vocational psychology, as well as counseling psychology.

Table of Contents:

1	Current issues and innovations in vocational psychology	3
2	The history of vocational psychology : antecedents, origin and early development	15
3	New directions for theory development in vocational psychology	51
4	Theoretical issues in the study of women's career development : building bridges in a brave new world	85
5	Vocational choices : what do we know? : what do we need to know?	127
6	Career counseling process and outcome	155
7	Career interventions : current status and future directions	195
8	Career interventions for racial or ethinic minority persons : a research agenda	227
9	Work adjustment	245
10	Vocational psychology and personality : the relationship of the five-factor model to job performance and job satisfaction	267
11	Career development in organizations	297
12	Vocational rehabilitation : history and practice	319
13	Professional issues in vocational psychology	347
14	Integrated career assessment and counseling : mindsets, models, and methods	371
15	Career assessment with culturally diverse individuals	397